Privacy Policy

Issue Date: September 10th, 2013

The BSC Group, LLC understands the importance of protecting our client's information. We believe it is important for clients to understand how we use the information that they provide to us through the normal course of business. We understand that confidentiality and the protection of your privacy are important elements of your business relationship with us. The BSC Group LLC and its affiliates have a policy of protecting the confidentiality and security of information we collect about our clients and users.

The terms "we," "us," or "our" mean The BSC Group LLC. The term "Services," means, collectively, various websites, applications, email notifications and other mediums, or portions of such mediums, through which you have accessed this Privacy Policy. For purposes of this Privacy Policy, "Your Information" means information about you, which may be of a confidential or non-public nature as well as public and may include personally identifying information, information about your products and properties, and/or financial information about you and/or your business. Non-public personal information means personally identifiable financial information and any list, data, description or other grouping of consumers that is derived using any personally identifiable financial information that is not publicly available.

This privacy policy discloses the details of what information we collect about our clients as well as how we use that information. Please take the time to read and understand the privacy policies and procedures that we have implemented to safeguard your non-public personal information before using any of our services. We may revise this privacy policy from time to time by updating the information posted on this web site. Amendments to the privacy policy will be effective when posted. You should therefore periodically visit this page to review the current privacy policy, so that you are aware of any such revisions.

By accessing or using our Services, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of Your Information as described in this Privacy Policy. All information submitted by the user and collected from any of our Services will be understood as an agreement of these policies.

Information Collection Use

The main reason that we collect and store any kind of information is to better serve our clients and to administer the client relationship. We only use your personally identifiable information to respond to your requests and to provide you with information about The BSC Group, LLC's services, but may also use it to provide you with marketing material about The BSC Group, LLC services, unless you opt out of receiving this information, as provided below. We also use personal information for the purposes of providing our services to clients, maintaining client relationships (such as informing our clients and prospective clients of properties and services that may be of interest to them) and for our other related business activities.

This information is compiled to allow The BSC Group, LLC to improve its web site design and to determine the relative importance of its products and services.

This information may be used for the following purposes:

  • To improve our products and services - we analyze some of the information we collect in order to improve our products and services.
  • Studying how our customers use our web site and other products provides valuable insight into how we can make them more useful and easier to use.
  • Providing superior customer service and maintaining customer relationships - the information we collect allows our customer service personnel to respond to your needs more quickly.
  • To tell you about new or enhanced products or services we may offer - by understanding how you use our products and services, we can give you the opportunity to review other products and services that may be of value to you.
  • To send marketing material related to The BSC Group, LLC products and services or properties that The BSC Group, LLC is currently brokering. Note that you will have the ability to opt out of this as noted below.
  • To provide a personalized online experience and to deliver the content most suited to our client and user needs.

Information Collected

The BSC Group, LLC may collect certain personally identifiable financial information about its customers to provide financial services and products. The information that we gather during the normal course of doing business with you may include these situations:

  • When you fill out forms or fields through our Services;
  • When you sign up for any newsletters or other materials through our Services;
  • When you provide information to us through a third-party application, service or website;
  • When you communicate with us or request information about us or our Services, whether via email, phone, fax or other means;
  • When you participate in online surveys;
  • When you participate in any of our marketing initiatives, including, contests, events, or promotions;
  • When you participate in forums or provide user generated content or submissions.
  • When you participate in events and you provide user generated content or submissions.

We may collect information about your transactions with us, our affiliates, or others. Also we may collect information we receive from a consumer reporting agency.

We may collect information about you from sources other than you, such as from social media websites (i.e., Facebook, LinkedIn, Twitter or others), blogs, other users and our business partners.

In addition, "cookies" (i.e. small text files placed on your computer when you first visit the site) are used on some of our websites and will be collected as anonymous traffic data. Most browsers now recognize when a cookie is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company's technology help desk or your Internet service provider. Cookies are primarily used to enhance your online experience. Cookies are commonly used to store information about your last visit, such as selections you may have made while navigating the web site or your browsing patterns. Examples of The BSC Group, LLC's use of cookies includes saving information that will allow The BSC Group, LLC's Contact Us form to pre-fill your name, phone number, and email address based on a previously submitted request.

The information collected anonymously in this manner includes:

  • Date and time content was accessed;
  • The domain name and IP address from which you accessed our site;
  • The operating system and web browser you used to access content;
  • The specific pages you viewed during your visit;
  • City, state, and country of the visitor's Internet Service Provider (if available).

In addition, we may collect information regarding application-level events, such as crashes, and associate that temporarily with your account to provide customer service. We may also collect and store information locally on your device using mechanisms such as browser web storage and application data caches.

By using a mobile device or accessing us via an application, you may provide us with your location information. If you enable the collection of location information on your device, then we may collect information about your actual location, such as your mobile device's GPS coordinates. We may also use other technologies to determine your location (such as through the location of nearby Wi-Fi access points or cell towers), or obtain your location information from third parties.

We may collect your phone number in several ways. For example, we may collect your phone number: (i) if you submit your phone number to us through our Services; (ii) by capturing your phone number if you call us;(iii) if a third party provides your phone number to us; or (iv) if a third party publishes your phone number in any public-domain resource;

The information collected through these technologies, standing alone, cannot be used to determine your identity. Such information may, however, be combined in a way that makes it become personally identifiable information (i.e., information that can identify you). If this happens, we will treat the combined information as personally identifiable information.

Sharing Personal Information

First and foremost, The BSC Group, LLC NEVER sells customer lists or specific customer information to third parties We do not disclose any non-public personal information about our customers or former customers to anyone, except as permitted or required by law, or as necessary to provide services to you. At times we may select other companies to provide products and services that we do not. The BSC Group LLC may share certain customer information with such companies. The BSC Group LLC is highly selective in choosing these companies, and we restrict the information we provide them to only what they need to offer and administer these products or services. We also require them to comply with strict standards of security and confidentiality, and they are not permitted to release, use, or transfer any customer information to any other party for their own purposes.

The personal information you provide to us will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. We do not share personal information with third parties except as necessary to carry out our business or your request or as required by law or other legal processes, and as we state above, we never sell your personal information. Furthermore, personal data collected by The BSC Group, LLC may be transferred to our subsidiaries or affiliated companies where it is necessary to carry out our business or to meet the purpose for which you have submitted the information. By submitting data through The BSC Group, LLC electronically, you are providing explicit consent to trans-border transmission of data collected via our websites.

If you use any functionality of our Services allowing you to send content to a friend, then please be aware that: (a) we may display your email address to your friend; and (b) we may use information you provide about your friend to facilitate the communication and as otherwise set forth in this Privacy Policy.

Safeguarding Information

In addition, we use technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. Our personnel who have access to the data have been trained and encouraged to maintain the confidentiality of such information.

Links

This policy covers The BSC Group, LLC's websites and Services. We encourage you to review these privacy policies when linking to these websites.

Please be aware that your Services, as well as the email messages sent with respect to our Services, may contain links or access to websites, applications or other properties operated by third parties that are beyond our control. We provide these links to third-party web sites as a service to our guests, users and clients. Links or access to third parties from our Services are not an endorsement by us of such third parties, or their websites, applications, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties. These third-parties may send their own cookies to you and independently collect data. Please note that these web sites' privacy policies may differ from this privacy policy. If you visit or access a third-party website, application or other property that is linked or accessed from our Services, we encourage you to read any privacy statements and terms and conditions of that third party before providing any personally identifiable information. If you have a question about the terms and conditions, privacy policy, practices or contents of a third party, please contact the third party directly.

Location

Our Services are operated in Chicago, Illinois - United States of America USA. If you are located elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Services or providing us with Your Information, you consent to this transfer.

The BSC Group, LLC operates this website from its offices in Chicago, Illinois in the United States. All matters pertaining to this website are governed and interpreted under the laws of the State of Illinois, United States.

Customer Opt Out

Customers may opt out of receiving any kind of notices from The BSC Group, LLC's partners by sending an online form request found here.

In your request, please include your company name, domain name (if applicable), your contact information, and the nature of your opt out request.

Privacy Statement Changes

If we decide to change our privacy statement, we will post a new statement on our Site and change the date at the top of the statement. Therefore, we encourage you to check the date of our privacy statement whenever you visit this Site for any updates or changes. If you have provided personal information to us, we will email you any changes to the privacy statement that might affect the way we use your personal information.

We reserve the right to update, amend and/or change this Privacy Policy at any time in our sole discretion and without notice. Updates to this Privacy Policy will be posted here as state above. Amendments will take effect immediately upon us posting the updated Privacy Policy on our Services. Your continued access and use of our Services following the posting of any such changes shall automatically be deemed your acceptance of all changes.

Questions, Feedback And Privacy Questions

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue concerning this Privacy Policy by sending an online form request.

Our Legal Contact Information

600 West Van Buren Street
Suite 204
Chicago, IL 60607
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Toll Free: (800) 605-7880
Fax: (312) 277-6777